Buffalo Wings & Rings Improves Customer Service, Reduces Wait Times and Speeds Turnover With Smartwatches

Buffalo Wings & Rings restaurant in Mason, Ohio deployed a smartwatch solution powered by the Hipaax TaskWatch platform to boost employee efficiency. This case study outlines how using the smartwatches improved their table turnover ratio while increasing overall customer satisfaction. Continue reading Buffalo Wings & Rings Improves Customer Service, Reduces Wait Times and Speeds Turnover With Smartwatches

Cincinnati Airport Enhances the Customer Experience With Wearable Alerts Solution

To improve the customer experience and help housekeeping staff stay ahead of cleanliness targets, the Cincinnati/Northern Kentucky International Airport worked with Hipaax to deploy a TaskWatch-based wearable workflow solution, allowing staff to gain real-time data insights into facility usage. Continue reading Cincinnati Airport Enhances the Customer Experience With Wearable Alerts Solution