A global Frost & Sullivan survey of 160 IT decision makers in the government sector reveals that the biggest challenge facing government organizations is making strategic investments in IT. At the same time, they recognize the value of a mobile workforce — almost two-thirds report allowing employees to use smartphones for work purposes, and over half say tablets are regularly used, too.

Mobile devices such as tablets and smartphones enable always-on connectivity and boost government productivity and employee performance. Frost & Sullivan research demonstrates how pervasive mobility is becoming:

  • Almost three out of every four government organizations issue smartphones to at least some employees; more than half deploy tablets.
  • Android has taken a strong lead as the most common mobile operating system supported for government-owned devices.
  • Half of all government agencies have a BYOT policy in place. Two-thirds enforce those policies with network technologies, 41 percent use mobile device management and 24 percent use mobile workspace management tools.

With the right security measures and applications in place, a mobile workforce is the key to increasing government productivity and efficiency.

To learn more about how government employees are using mobile devices in their everyday work, check out the infographic below.

Governments Embrace the Mobile Workplace from Samsung Business USA

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Melanie Turek

As an Associate Fellow and VP of Research for Connected Work at Frost & Sullivan, Melanie covers a broad range of markets, leveraging long-standing relationships with leading industry participants’ senior executives and customer organizations. Melanie has more than 25 years' experience covering video and web conferencing, social networking, unified communications, voice, IP communications, and instant messaging and presence, as well as a wide range of business software and services. Melanie brings deep technical expertise and in-depth understanding of the ways in which technology can positively impact business processes and performance. She studied social anthropology at Harvard, and she views technology transformation through that lens.

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