Federal agencies rely on a workforce whose work often extends far beyond traditional office environments. From inspections and logistics to emergency response, investigations and securing ports and borders, many employees operate at the edge, where timely information and reliable tools are essential. As agencies modernize, this field-first segment of the workforce is seeing meaningful gains in productivity and safety from advancements in mobile technology.
Smartphones and tablets now sit at the center of how work gets done. Improved performance, security enhancements and advanced capabilities like on-device AI have transformed mobile devices into powerful computing platforms that not only reduce the reliance on traditional laptops, but also have capabilities uniquely suited to field environments: high-fidelity imaging, document scanning, rapid data capture and integrated sensors that accelerate decision-making.
Improved network availability and interoperability ensure data can move securely and reliably, even in challenging environments. And, as mobile platforms extend to wearables, immersive technologies and a new generation of peripherals, they unlock capabilities that were once only possible with specialized government-issued hardware.
Modernize productivity at the edge with connected worker solutions
Agencies require new technologies that are purposefully designed for field use, leverage next-generation networks and intelligent edge applications, and allow for rapid deployment and simple updates as mission priorities change. To meet this need, Samsung connected worker solutions are built around its innovative ecosystem of Galaxy devices, which deliver advanced technology, data processing and decision-making to where the mission happens. This includes:
- Multifunctional capabilities: Galaxy devices can be a still or video camera, voice recorder, scanner and barcode or QR code reader, minimizing the number of separate devices needed. With additional hardware and software, they can also add environmental sensors, display drone feeds and replace other point solutions.
- Persistent communications: Law enforcement agents and disaster response teams need secure, real-time, always-on communication. In remote areas without cellular service, they can pair Galaxy mobile devices with land mobile radio (LMR), dedicated LTE, private 5G and satellite systems for reliable, always-on connectivity.1
- Edge-ready AI:Make enhanced decisions faster and with confidence with Galaxy AI, Samsung’s powerful on-device AI.2 Samsung lightens the cognitive load on government field workers by enabling select AI features to run directly on mobile devices, without relying on the cloud.
- Mapping and geolocation: Galaxy devices and wearables feature accurate GPS technology, which is crucial for supporting personnel in the field, both to enhance their work and to help ensure their safety by providing their precise location information at any given moment.3 Mapping applications like Android Team Awareness Kit (ATAK) take this further, combining personnel and asset locations with terrain, traffic and environmental data into a unified operational view that improves situational awareness.
- Task-specific applications and data sharing: With Knox Capture, Galaxy mobile devices can eliminate the need for paper forms, enabling logistics workers or agricultural inspectors to instantly capture and securely upload via keyboard, camera or sensor.4 Cloud access also gives site personnel immediate access to databases and other online resources, saving time and empowering agents with regulatory details and facility histories.
- Health and human performance: Wearables augment handheld devices with functionality that can keep personnel safer. They can be used to capture and monitor highly accurate physiological and location data, helping command and operations centers to more rapidly identify and respond to emergency situations. Samsung Galaxy Watches offer innovative features that make them ideal for this use in the field. These include Freestanding Mode, a unique Samsung feature that allows Galaxy Watches to be detached and managed without a smartphone.5
- Long battery life and durability: Galaxy devices are designed to get users through a complete shift with power to spare, and hot-swappable batteries on some devices add to user confidence.6 Numerous Galaxy Samsung devices are MIL-STD-810H certified and IP68-rated, providing the durability needed by connected workers operating in harsh or unpredictable conditions.7
- Desktop experience, anywhere: With Samsung DeX, users can simply dock their Galaxy device into a keyboard and monitor in a vehicle or at a desk, turning a handheld into a laptop replacement. This creates a PC-like experience when working with job-related applications, such as popular office apps, increasing productivity and enabling employees to move seamlessly between the field, vehicle and the office.
Securing the new era of connected government work
Supporting the needs of federal field-first roles is evolving beyond simply provisioning individual mobile devices. Rather, innovative mobile programs are taking a holistic, ecosystem approach to mobile connectivity and productivity that enhances the mission experience, while also efficiently meeting the rigorous security and management needs of government agencies from zero trust to cost efficiency.
Agencies require proven solutions that meet the highest security standards. Given the increasing threat of cyberattacks and concerns regarding device loss, security must be flexible and adaptable. This is why every Galaxy device includes Samsung Knox, a multi-layered, hardware-backed security platform. Knox features advanced security capabilities built in from the chip up, encrypting data and helping ensure information remains protected even if the device is lost or stolen.
At the enterprise level, Knox Suite works with an agency’s existing Mobile Device Management (MDM) or Unified Endpoint Management (UEM) platform, allowing administrators to rapidly deploy devices to agency teams and remotely manage large fleets.3 It enables automatic deployment of security and app updates, as well as policy changes, to remote employees, and it can scale to manage thousands of devices simultaneously. Administrators can also create unique user profiles on Samsung devices with specific settings tailored for different users or groups.
Knox and Knox Suite adhere to the highest regulatory and security standards end-to-end, supporting mobile solutions that securely empower connected government workers.8
Field first, for wherever the mission takes you
Mobile devices empower workers who rarely see the inside of an office. Samsung Galaxy devices, supported by Knox Suite, help agencies build a modern mobile ecosystem that increases productivity, strengthens safety and streamlines mission execution wherever work happens. When connected through secure networks, mission-critical apps and unified management tools, they unlock a new era of connected government work where field-first employees can act with greater speed, clarity and confidence.
Explore Samsung connected worker solutions for federal agencies.
1Connectivity options may vary by device and geographic area. Talk to your Samsung Government Sales representative to learn more.
2Galaxy AI basic features provided by Samsung are free. Future releases may include enhanced features or new services that are offered on a paid basis. Different terms may apply for AI features provided by third parties. Galaxy AI basic features are those services listed under “Advanced intelligence” in the current Samsung Services Terms and Conditions. Samsung Account login may be required to use certain Samsung AI features. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
3GPS accuracy may be affected by weather, atmosphere and other obstructions such as buildings and tall trees.
4Requires separate license.
5Freestanding Mode is accomplished through Pair & Detach and allows for the watch to be detached and managed separately from the smartphone. Freestanding Mode is available for all Samsung Galaxy Watch models with Wear OS by Google operating system starting with Galaxy Watch4 and newer. Please discuss with your Samsung B2B account representative for full details & capabilities.
6Typical value tested under third-party laboratory conditions. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standards. Rated (minimum) capacity is 4,900mAh. Actual battery life may vary depending on network environment, usage patterns and other factors. In the case of extra replaceable batteries, only Samsung certified products are compatible for use.
7These devices passed military specification (MIL-STD-810H) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock / vibration and low pressure / high altitude. Real-world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions. Consistent with IP68 rating, water resistant in up to 5 feet of water for up to 30 minutes. Rinse residue / dry after wet.
8For a full list of Knox certifications, visit: https://www.samsungknox.com/en/knox-platform/knox-certifications.
