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Empowering mobile workforces: How Galaxy A17 transforms healthcare, banking, retail and hospitality

In industries with a highly mobile workforce like healthcare, banking, retail and hospitality, employees must ensure they stay connected and productive on the go. To do this, it requires a mobile device that empowers performance, not inhibits it. With the right device in hand, workers in these industries can better complete job tasks, collaborate with colleagues and serve customers, regardless of location.

The latest models, including Samsung Galaxy A17 5G, are leveling up productivity even further with AI features that align the workforce with industry trends and customer expectations. Slimmer and lighter than its predecessor, the mobile device combines affordability, durability and security with fast performance and a long-lasting battery. That’s enabling healthcare, banking, retail and hospitality to transform how they do business. Here’s how.

Healthcare: Enable and improve patient monitoring

In healthcare, mobile devices support physicians, nurses and other staff in innumerable ways, including monitoring patients in real time, accessing electronic medical records and ordering diagnostic tests or prescriptions. Healthcare workers also rely on them for clinical support, telehealth meetings and documentation, including dictation of patient reports.

To accomplish these tasks smoothly and efficiently requires a device with power, speed and functionality. The Galaxy A17 is a case in point, delivering 4GB of RAM, 2.4GHz of CPU and 5G speeds, ensuring that doctors and nurses can access applications fast and multitask easily among them.

For clinicians who spend long hours on their devices, the Galaxy A17 eases eyestrain, too, with a 6.7-inch Super AMOLED, full high-definition plus (FHD+) display. Boosted by 800 nits of brightness a 90Hz refresh rate, the screen allows them to read reports, examine scans, review images and watch video with comfort and clarity.

The camera system on the Galaxy A17 provides another useful tool. Using three lenses — a 50MP main camera, 5MP ultra-wide camera and 2MP macro lens — clinicians can take high-quality pictures and videos to make a diagnosis, monitor progress and seek advice from colleagues. On the flip side, the 13MP front camera works well for telehealth visits with their patients.

The Galaxy A17, with Bluetooth support, enables at-home, remote patient monitoring. Medical teams can remotely track patients by equipping them with A17s and Bluetooth-enabled devices, such as consumer wearables, pulse oximeters and blood pressure and glucose monitors. This allows clinicians to remotely check patients’ vital signs and intervene if their health changes.

Banking: Serve customers and colleagues better

Bank employees increasingly use mobile devices to increase productivity and efficiency, as well as improve the overall customer experience. When banks equip staff with devices, a number of daily tasks become easier.

With bank customers, staff can use devices like the Galaxy A17 to streamline account openings by scanning IDs, collecting digital signatures and completing a deposit. The 6.7-inch display with FHD+ resolution on the Galaxy A17

further facilitates the process by making all content on the screen appear clear and legible. Zoom features may enlarge the fine print for customers to read more easily, boosting confidence.

Bank employees don’t need to serve customers from a fixed station, either, and may perform tasks anywhere in the bank, such as in the comfort of the lobby or privacy of an office.

Internally, bank staff may use the Galaxy A17 to review customer data and research different products and services before an important client meeting. Circle to Search, an AI feature of the A17, can play a role in this, as circling images and text of these products and services opens up supporting materials to inform staff more fully and improve decision making.

All of this information and data can stay on the device, too. With 128GB of internal storage — expandable to 2TB with a microSD — users won’t run out of storage space.

Retail: Enhance employee and customer experiences

In the retail sector, employees can personalize customer experiences on the sales floor with the help of devices like the Galaxy A17. The first way is by bringing check-out to the customer directly, processing payments across the retail floor rather than forcing them into long lines at stationary registers.

The same devices provide retail staff with up-to-date pricing, availability and location of products. Furthermore, if items are out of stock, sales associates can use Circle to Search to find the products at nearby locations or order them online for customers. That works just as well under in the bright natural and artificial light common to retail floors, thanks to the high-definition resolution and enhanced brightness on the Galaxy A17 screen.

As retail staff is particularly mobile, battery power is key. Here, again, the Galaxy A17 shines. With up to 18 hours of video playback on a single charge, the device’s battery easily outlasts a typical workday. And even when employees need to charge up, the high-capacity 5,000mAh battery can reach 50% in just 30 minutes with 25W Super Fast Charging.

Hospitality: Strengthen day-to-day operations and management

Many hotel operations, such as housekeeping and maintenance, benefit from staff equipped with mobile devices. The improvement in communication and management results in a better guest experience, too.

With the Galaxy A17, for example, housekeepers may check their schedules to see which rooms they need to clean. When a room is ready, they mark it as completed, providing supervisors with real-time updates on progress. The same goes for maintenance staff, who may also add notes and reports on repair jobs and technical issues.

Managers using mobile devices can create work orders faster and prioritize tasks and requests. Instant communication with staff allows them to allocate resources more effectively and react to changing situations, for example, if an emergency arises or there’s a request for special services. Easy access to guest profiles and data also helps them personalize their stay.

In all cases, Galaxy A17’s fast processor, ample RAM, 5G speeds and high-capacity battery ensures hospitality staff may accomplish these tasks with the necessary speed, power and durability — backed by IP54 protection against dust and water splashes, a Corning Gorilla Glass Victus front and a glass fiber-reinforced, polymer back.

Protect customer data on the Galaxy A17

Security and customer privacy are critical in the healthcare, banking, retail and hospitality industries. Any leaks or breaches can seriously damage the brand.

Galaxy A17 strengthens security with several features, starting with a fingerprint sensor that requires the unique fingerprint of a staff member to unlock the device. That’s just one aspect of Samsung Knox, which provides defense- grade protection at the hardware and software levels through passwords, biometrics and cryptographic keys. In addition, the Galaxy A17 comes with six years of updates to the security and operating systems, keeping devices safe for a long time.

Business that equip staff with the Galaxy A17 can also upgrade security management with Knox Suite, a comprehensive set of cloud-based tools that allows IT departments to remotely deploy, manage, secure and lock down devices in bulk.

Business transformation with Galaxy A17

Equipping healthcare, banking, retail and hospitality staff with powerful mobile devices like Samsung Galaxy A17 5G does more than just make their work easier. It fundamentally transforms how business is conducted, thanks to the vast range of features and tools now at hand, whether it’s accessing essential information, employing AI tools, managing tasks or personalizing the customer experience.

Learn how you can improve worker productivity, empower your mobile workforce and optimize business operations with Galaxy A17. And improve operations further by tracking the right analytics on business mobile devices.

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Written By

Samsung for Business

A global leader in enterprise mobility and information technology, Samsung offers a diverse portfolio of business technologies from smartphones, wearables, tablets and PCs, to digital displays and storage solutions. We are committed to putting the business customer at the core of everything we do, serving diverse industries including education, finance, government, healthcare, hospitality, public safety, retail and transportation. Follow Samsung for Business on Twitter: @SamsungBizUSA

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