Omnichannel Customer Experience and Service Continually Evolves
Next-generation contact centers are relevant again as companies try to deliver an omnichannel customer experience in an increasingly mobile-centric world.
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Next-generation contact centers are relevant again as companies try to deliver an omnichannel customer experience in an increasingly mobile-centric world.
Mobile devices can help businesses better engage their customers and empower employees, but often customization is needed to meet specific industry needs.
In today's world, where smartphones are the devices of choice for many users, a mobile device enrollment program should be a key part of any MDM rollout.
How can the IoT transform business? Read Frost & Sullivan's whitepaper highlighting use cases in six key areas, from public safety to smart energy.
Created for busy healthcare IT pros, this eBook takes you on the rounds to examine a where mobile healthcare solutions are just what the doctor ordered.
While the benefits of a mobile-enabled workforce are undeniable, implementing BYOD can be challenging. Read this whitepaper for a compromise-free approach.
Digital art platform provider Blackdove is seeking to change how art in consumed and presented with its new digital canvas, powered by Samsung.
Digital signage for education is a powerful solution for emergency messaging and everyday communication on college and university campuses.
A survey of 100 IT pros reveals off-the-shelf applications aren't delivering enough functionality for end users.
Three IT pros apply innovative ways to leverage the enterprise-ready features of Galaxy Note smartphones for greater productivity.