As the retail landscape evolves, businesses who embrace retail tech will provide enhanced customer experiences and reap the biggest ROI from digital transformation.
Labor shortages and the supply chain crisis have dealt a double whammy to quick-service restaurants (QSRs) and convenience stores, but the issues are surmountable for operators willing to look outside the box.
Self-service kiosks equipped with loyalty program functionalities allow customers to access their accounts, view and redeem rewards, and earn points directly through the kiosk interface.
The new Samsung Kiosk is an all-in-one, turnkey, interactive, in-store kiosk, speeding up transactions and providing a consistent customer service experience.
Customers prefer to use self-service kiosks and air travel technology to travel without agent intervention. Here's what you should know.