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Epic’s Haiku App Connects Physicians and Boosts Clinical Outcomes

As more physicians seek mobile electronic health record (EHR) solutions, advancements such as voice-enabling clinical documentation and navigation are addressing this growing interest by providing clinicians with the same experience and functionality they’ve come to expect from their desktop EHR.

Epic Haiku, an Android application for users of Epic EHR software, improves clinical outcomes by allowing physicians to immediately access the most up-to-date patient data, regardless of their location. It provides secure and portable access to the entire Epic system, which enables physicians to be connected to their patients and fellow physicians 24/7. This flexibility helps physicians respond with the most current information available at all times, resulting in improved physician satisfaction and enhanced quality of care.

“In the old days, I had to continue to go back to my office, log into a terminal somewhere in the hospital or carry a patient file with me as I made my rounds,” explains a leading radiologist at a premier hospital in the Boston area. “Now I just pull out my Galaxy S7 and within seconds I am able to pull up a patient’s record or image no matter where I am located.” This leading hospital encourages its physicians to use the Haiku app to enhance the patient experience during their hospital stay.

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Improving the Clinical Workflow

Using the Haiku app allows physicians to use their smartphones to do the following:

  • Access patient lists and schedules.
  • Review patient information, results and progress notes.
  • Read and reply to messages from staff, or send follow-up reminders.
  • Contact care team members or prescribing physicians.

“Physicians and clinicians’ work environment are not conducive to the confines of an office,” says the chief radiologist. “They need the flexibility of a mobile device environment to support their schedule between exam rooms, clinics and hospital floors — and all at a moment’s notice.” With the help of intuitive software and a high-powered smartphone, the chief radiologist achieves the healthcare interoperability necessary in today’s high-tech climate. “The Samsung Galaxy S7 smartphone with the Haiku app offers me a variety of benefits, particularly the multi-window capability, which allows me to check my schedule while also viewing a patient’s medical information.”

Protecting Electronic Patient Records

Since mobile healthcare apps such as Haiku involve the collection, storage and transmission of patient-generated health data, this sensitive data needs to be protected, both on the device itself and at the application layer. The Samsung Knox security platform provides security from the hardware layer to the application layer. “Knowing that my phone which has access to my patient’s most sensitive information has a high level of security makes me feel more comfortable accessing records on it,” says the radiologist. “It is like having a personal cybersecurity force.”

Epic’s Haiku keeps physicians and clinicians connected to their patients, their practice and their fellow physicians. With hospitals increasingly being measured on patient satisfaction, physicians are excited that mobile device technologies and applications are improving clinical outcomes by better connecting them with their and patients.

Another key healthcare trend is the digital health advisor, which uses technology and healthcare interoperability to improve efficiency and encourage patients to take an active role in their health.

Posts By

Jerry Berger

Jerry Berger has over 20 years of experience in the healthcare IT space. He is currently the senior manager for healthcare solutions at Samsung Electronics America, where he markets mobility and wearable solutions to hospitals, long-term care and consumer health organizations. Prior to his current role, Jerry worked for Siemens Healthcare and marketed healthcare analytics and value-added services to acute care hospitals. Follow Jerry on Twitter: @JerryBerger15

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