Unboxing new smartphones may be fun for consumers, but it’s a nightmare for IT managers. If you’re in IT, new smartphones might well mean you’re about to embark on the arduous, time-wasting process of manually configuring your workers’ phones one at a time.
Manually configuring new phones can be inefficient, expensive and non-scalable. The lengthy, manual process also increases the chances of making mistakes that will make the phones less reliable or secure.
What mobile supervisors and IT administrators need is an automated, no-touch mobile deployment service that can remotely configure hundreds or thousands of devices at a time. A cloud-based service such as Samsung Knox Configure may be the answer.
During the free trial period for Knox Configure, you can experience first-hand how this powerful solution can shorten time-to-market for your enterprise’s growing mobile fleet.
Streamlining Mobile Device Setup
Knox Configure enables businesses to remotely configure any number of Samsung devices and tailor them to the individual needs of each employee. These needs can vary quite a lot depending on each employee’s specific job as well as the industry regulations they may have to comply with. Knox Configure simplifies this by providing frictionless out-of-the-box setup for hundreds or thousands of devices at a time.
You can change default settings, such as time zone, language, Wi-Fi, wallpaper and boot screen UI, skip unwanted setups imposed by Google, your carrier or even Samsung, preload desired apps and remove unwanted ones. This can all be accomplished via an automated and secure over-the-air process (i.e. through wireless networks).
Knox Configure also enables the automated setup and configuration of mobile devices used as locked-down kiosks or point-of-sale terminals. Again, this can be done remotely and in bulk without having to open device boxes.
Finally, Knox Configure lets enterprises take full control of their corporate-liable devices with management features that your MDM software probably doesn’t offer. IT admins can restrict employees to certain secure Wi-Fi hotspots, create app whitelists and blacklists, turn off potentially insecure or privacy-violating features such as the camera or microphone, set policies around device updates and set up enterprise billing, among other features.
Cutting Costs Through Configuration
Swiss Federal Railways, a company with 33,000 employees who serve 1.2 million passengers daily and carry 53 million tons of freight per year, recently enjoyed the benefits of Knox Configure. The 116-year-old national railway company had previously been manually configuring all of its corporate-liable devices, which took an immense amount of time and manpower. The enterprise also had to frequently reconfigure its phones because of an automatic factory policy that reset the devices if employees entered the wrong password 5 times.
Once it adopted Knox Configure, Swiss Federal Railways was able to reduce cost and time by 50 percent through a more streamlined device setup process. Ongoing maintenance of phones became much more streamlined, as Knox Configure automatically updated and customized employee devices, even after a factory reset.
Something for Everyone
Knox Configure comes in two flavors: a Dynamic edition aimed at IT admins managing devices for their employees, and a Setup edition aimed at professionals who need to install their own brand and logos on devices destined for clients and customers. The branding lives on even if devices are factory reset, and end user privacy as well as the device’s warranty are both preserved.
Knox Configure works with Samsung Galaxy devices running Android 7.0 Nougat or above, and Samsung Gear smartwatches with Tizen Wearable OS 3.0 or above.
Interested in trying Knox Configure? Register for your free trial.