Delivering a positive in-store experience is critical to building customer loyalty. However, if it’s taking your retail associates a long time to find customer orders that were shipped to the store, customer satisfaction can quickly plummet.

A mobile scanning device for retail operations, including in-store and in the warehouse, can reduce time-consuming searches for products.

In this episode of SBTV, host Reid Estreicher will show you how a scanning device for retail, using the Samsung Galaxy A6 equipped with Scandit, can make it easy to find a customer’s package, even when you have a large inventory to sort through.

Technology is helping retailers change how associates use data and mobile devices. Get a deeper look at innovations influencing this change.