Posts by

Lorna Pappas

Lorna Pappas is a contributing writer for various retail technology companies and publications (including Retail TouchPoints, RIS News and Shopper Marketing) with a true affinity for how new technology solutions are carrying the retail segment forward.

Posts By Lorna Pappas

Tablet-based Kiosks Help Leader in High-End Car Auctions Drive Interactive Customer Experience

Case Studies In Store
Mobile integration is the next step for digital signage.

Digital Signage Evolves With Mobile Integration as Market Expands

Digital Signage
Five retailers were listed among the worst in a consumer experience rating survey from Temkin Ratings.

2016 Experience Rating Survey of 10,000 Consumers Identifies Five Worst Retailers

In Store
Business tablets can help boost after-sale support for customers, giving them a more complete end-to-end experience.

Business Tablets Can Reverse Consumers’ ‘Worst’ Customer Experiences: After-Sale Support

Retail
Retail training helps improve employee engagement and enhance the customer experience.

Retail Training Essential as Employee Engagement Becomes a Top Strategic Priority

In Store
Mobile commerce is a top priority for retailers.

Retailers Energize Mobile Investments as Smartphones Top Tablets in Driving Mobile Commerce

Mobile Productivity
What defines the approach to a winning customer engagement program?

Investing in a Customer Engagement Program

In Store