A Day in the Life of a Bank Customer: An Omnichannel Experience
As consumers frequently switch devices and communication channels, organizations should consider omnichannel solutions to keep pace with their customers.
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Michael Halloran publishes the FinTech Blog on innovation and trends in financial services firms and startups, and is head of partnerships and business development at MaxMyInterest.com. Previously, he was with Morgan Stanley, where he managed partner relationships in the wealth management division. He began his career as a consultant at Gemini Consulting, where he helped launch the U.K.'s first online bank. He was also a managing director at Scient (now Razorfish).
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