After opening its doors amid the global COVID-19 pandemic, Indian Lake Bistro in Denville, New Jersey had to get creative to attract customers. The American-Latin fusion quick-service restaurant installed three Samsung Pro TVs to promote specials, show off menu items and connect with customers and the larger community.
As a way of offering personalized and efficient restaurant experiences, more chains are implementing pay at the table technology.
By improving the customer experience and increasing staff efficiency, wearables can have a dramatic impact on the restaurant industry.
Buffalo Wings & Rings restaurant in Mason, Ohio deployed a smartwatch solution powered by the Hipaax TaskWatch platform to boost employee efficiency. This case study outlines how using the smartwatches improved their table turnover ratio while increasing overall customer satisfaction.
Restaurant executives are tailoring their technology investments to meet guests' heightened demand for a personalized dining experience.
Recent research reveals that catering to a new cohort, Mobile Reliants, can pay off big for QSRs investing in premium mobile experiences.