Pen-and-paper workflow solutions don't stand up to the rigors of field service operations. Here's how mobility software help.
This week’s Federal Innovation Summit was a great opportunity to renew discussion and drive collaboration around some of the biggest technology challenges facing the federal government. Those challenges are complex, which is why we wanted to use the event as a springboard for problem-solving and furthering the narrative.
In the spirit of encouraging an open and ongoing dialogue, I wanted to share some highlights from the day, as well as responses from the community that I encourage us all to build upon. We look forward to continuing to navigate these challenges and opportunities with you, and Samsung will be scheduling smaller working groups throughout the year on specific topics to continue this momentum and field real solutions.
Federal Innovation Summit Highlights
Matt Lira, special assistant to the president for innovation policy and initiatives, Office of American Innovation, Executive Office of the President kicked off the event with a discussion on the long-term view for modernizing government and the pressure to evolve as technology continues to change. In particular, he pointed out the need to keep the community involved in reminding stakeholders why innovation and modernization are critical and need to remain non-partisan.
— Colby Proffitt (@proffitt_colby) March 14, 2018
Tony Scott, former U.S. CIO, Executive Office of the President, also echoed that he was encouraged by IT modernization progress, but that the industry needs to continue pushing for the proper appropriations.
“Show me the money!” @tonyscottcio fmr U.S. CIO @whitehouse says, “Authorizations are in place. Now, we need appropriations in place for #FedAgencies.” #FedInnovation18 @fedscoop pic.twitter.com/cwakv8UvqD
— MetroStar Systems (@MetroStarSystem) March 14, 2018
The potential of immersive training was a big overarching theme at the event. Lessons learned from the gaming space were emphasized along with the power of machine learning and AI to build more realistic and real-time interactive training modules.
Tony Cerri, Director of key training program @ US Army TRADOC reflects on importance of VR training (important insights that directly apply to law enforcement & fire service training) #FedInnovation18
— Ken Rehbehn (@krehbehn) March 14, 2018
“Can we create a training that watches how the user is playing to throw curveballs at them?” Munjeet Singh of @BoozAllen on how #machinelearning can impact AR/VR tech #FedInnovation18 pic.twitter.com/VTgKBwpTwE
— Sky Sprayberry (@sky_sprayberry) March 14, 2018
Mobile security was also a key challenge discussed throughout the day. The need to evolve security approaches as new technologies — such as wearables, IoT, cars and beyond — emerge was a key point made by various speakers throughout the day.
“Our society is conditioned to having information, real time… and this introduces security risks. Due to this, the federal government is slow in adapting to new technologies.” Mike Lamont of @NSAGov #FedInnovation18 pic.twitter.com/4vW8CGU0oO
— Landi James (@LandiJJames) March 14, 2018
The security discussion also led to talks around productivity and how agencies can use mobile tools to get work done closer to the mission edge. The talent gap was raised as a concern, particularly around how to address the needs of an increasingly millennial workforce.
Veronica Villalobos @USOPM talks how OPM works to attract #millennial to government. A few examples include reaching them on #SocialMedia & stepping up their #tech game like getting on @SlackHQ #FedInnovation18 pic.twitter.com/zUffW8zjx4
— Stephanie Wilson (@skwilsonn) March 14, 2018
— Jim Thompson (@JimTThompson) March 14, 2018
Mazuranic: "[Today’s incoming workforce] grew up w technology. They're used to using mobile devices & when they come to work they want to experience it in the same way as their personal lives." Our goal is to improve & provide that experience to the workforce. #FedInnovation18 pic.twitter.com/3bUExKksYS
— DISA (@USDISA) March 14, 2018