Kalahari Resorts and Conventions needed a new generation of hospitality TVs and management technology to meet the changing needs and expectations of guests. The TVs needed to provide easy connectivity to guest devices like tablets and streaming devices and be resilient to harsh conditions at Kalahari’s indoor waterpark. The management technology needed to centralize support and content delivery so that the resort could quickly and easily deliver unique entertainment experiences.
LYNK REACH technology minimizes service calls
The Samsung Hospitality TVs have helped Kalahari create a unique and differentiated guest experience. The TVs provide guests with multiple content streams including easy connectivity with their own device. In the waterpark cabanas, the TVs deliver reliable viewing in a living room-like setting. The LYNK REACH technology minimizes service calls and enables the resort to showcase promotions and events on all displays.
“Our guests needed to connect their own devices to watch content on the TVs. They also wanted easier menu navigation that they are already familiar with on their home TVs.”
— Greg Gogola, Kalahari corporate director of IT