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case-study Hospitality

Samsung Hospitality TVs and LYNK REACH Make a Big Splash at Waterpark Resort

The Challenge

The Solution

LYNK REACH technology minimizes service calls

The Results

The Samsung Hospitality TVs have helped Kalahari create a unique and differentiated guest experience. The TVs provide guests with multiple content streams including easy connectivity with their own device. In the waterpark cabanas, the TVs deliver reliable viewing in a living room-like setting. The LYNK REACH technology minimizes service calls and enables the resort to showcase promotions and events on all displays.

The Customer Need:

A Next Generation Hospitality TV System

“Our guests needed to connect their own devices to watch content on the TVs. They also wanted easier menu navigation that they are already familiar with on their home TVs.”

— Greg Gogola, Kalahari corporate director of IT

The Solution:

Samsung Hospitality TVs LYNK to the Future

The Technology:

Smart Hospitality TVs

A broad range of Smart TVs designed to enhance the guest experience and simplify IT management.

LYNK REACH®

Manage your Hospitality TVs and customize the guest experience with features including a graphical user interface and interactive channel guide.

The Results:

Providing Unique Viewing Experiences Throughout the Resort

Posts By

Lisa Terry

Lisa Terry is a seasoned B2B writer of articles, blogs, research reports, case studies, white papers and e-books, with a long list of media and corporate clients in hospitality as well as retail, IT and supply chain. She has written for Hospitality Technology, HTNG publications, Nation’s Restaurant News, RIS News, Advertising Age, Consumer Goods Technology, Inbound Logistics, Washington Technology and many others.

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