When a nonprofit hospital network discovered home health workers were using their work tablets as personal devices — unintentionally putting patient data at risk in the process — IT leaders realized they needed a better mobile security strategy. Additionally, devices were frequently being stolen from care providers’ cars, so technicians required the ability to remotely wipe information. For everyday operations, they needed a faster way to recycle devices between users. Technicians were driving up to six hours to the data center every time something needed to change hands and then completing a lengthy reset process.
75% less time erasing and configuring devices
The provider has realized incredible time saving benefits with Knox Configure. Time spent refurbishing devices has been reduced by 97 percent and the recycle process takes 75 percent less time per device. Based on these results, the organization plans to upgrade to Knox Configure’s Dynamic edition and to add 6,000 Samsung devices to its system-wide mobile fleet.