The next normal will include travel — but modified with extra safety measures to keep passengers and crew members healthy.
Earlier this year, I joined Samsung at their inaugural Aviation Symposium to talk to industry experts and executives from various airlines about how technology will impact their space.
Here are some of the top predictions I gathered for the future of air travel:
- “Thirty-four percent of surveyed airline passengers have indicated that their biggest pain point is long lines. Technology is going to be able to revolutionize the way that passengers are able to check in, print their boarding pass and be off on their way,” said HyunJun Jung, senior manager of development services at Samsung.
- “I think we’ll see technology impact the passenger journey in a big way — not just travel on an airplane. For example, biometrics as passengers enter an airport, [so we can] recognize who they are when they go through security and get to their plane. With augmented reality, we can [help passengers] understand where their gate is and where they can get the cup of coffee they really need in the morning before they fly. I see those types of technologies starting to penetrate airport infrastructure in the next three to five years,” said Courtney Lansing, director of strategy, commercial airlines at Boeing.
What technology would you love to see in air travel in 2020 and beyond?
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