Switching to a Samsung paperless solution has delivered efficiencies and transparency in every aspect of the business process in which it has been tested at RAM® Mounts. Specific outcomes include the following: Better time and HR management: RAM® Mounts used to issue a card to employees to punch in when they showed up, punch out and in when they took lunch, and punch out at the end of the day. Now they use a Samsung tablet that runs a program called Paycom which can be used for a whole host of different HR functions outside of time clock. Employees can now log in to the HR system through the tablet and request time off, update emergency contact info and more right at the tablet. It’s a one-stop solution for all HR-related jobs, replacing the older piecemeal approach. A more agile assembly line: When assembly line instructions change, it’s easier to now update and receive them electronically, said Parker. Now all orders are queued on the tablet’s enterprise management software called Info, so that employees can manually check off when they have finished a particular order. “We can even know what stage a particular order is in based on who is interfacing with the tablet,” Parker said. “Having the tablet helps us immensely to be able to track orders and prioritize them. When changes need to be made to an order, we no longer have to track down a piece of paper, we just pull up the order on the tablet and make changes right in the system.” Management keeps track of which employees can make changes to orders by turning read-only permissions on and off the files.
RAM® Mounts has developed a proprietary in-house user interface that is accessible to all employees whose first language might not be English. “Having Samsung be our partner in creating such inclusive solutions in our work environment has been amazing,” DeDonker said. The production line is more productive, because employees are empowered to enter information quickly, without any language barrier. More dynamic warehouse management: Given that RAM® Mounts employees work with thousands of tools, knowing where each one is at any given time is a must. The Samsung mobile device constantly updates the map for the warehouse floor in real time, making employees that much more productive. “As we transition from paper-based solutions to solutions that are more IT-centric and based in the cloud, these maps can be updated on the fly as opposed to shredding a bunch of paper and then reprinting,” Parker said. Easy to schedule conference rooms: NPI now has a conference room app on a Samsung tablet that lives outside all conference rooms. “You can see which meetings are coming up and whether or not the room is free,” DeDonker said. “Rather than someone having to go back to their computer to book an impromptu meeting, they can book the meeting right there.” The transition to paperless operations via digital mobile solutions has been seamless, Parker and DeDonker report. Team members have been uniformly impressed by the efficiencies that partnering with Samsung has helped achieve. “It speaks volumes about the Samsung device that is able to receive the kind of data needed to visually recreate the paper system,” Parker said. “It really has been the best partner in the transition to a paperless solution.”