Digital transformation has taken on a very different meaning over the last year, with a lot of ebb and flow in priorities as the industry reacted to the pandemic. The hospitality industry was cruising along when most everything came to an abrupt halt as the global shutdown commenced. Hear from industry veterans, including Colin Dixon, VP of IT Support Services for Diamond Resorts, and Brendan Gephart, Managing Partner Knitec, as they talk through the impact the global pandemic has had on digital transformation strategies before the shutdown and what the industry will look like in the future.

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