5 ways foldables open up better AI experiences for SMBs

Even if you recognize its potential to transform your business, it’s normal to wonder how the future of artificial intelligence (AI) will unfold. The assumption is that using AI requires deploying highly complex applications and conducting extensive employee training sessions. Another assumption is that AI will perform the same whether you’re using a desktop PC, a smartphone or any other device.

With the launch of Samsung Galaxy Z Fold6 and Galaxy Z Flip6, SMBs can see what a difference combining built-in Galaxy AI¹ on devices with innovative form factors can make.

Whether you opt for Galaxy Z Fold6, which unfolds into a large display that allows you to work across multiple windows at once or flip open the compact and durable Galaxy Z Flip6, SMBs get to hit the ground running with AI features designed with their goals in mind. These include:

1. Increased revenue and retention

Growing your business can mean attracting new customers by expanding into new markets and working hard to keep the customers you already have. In both cases, those customers may be more comfortable communicating in a language other than English, which has traditionally been a barrier for many SMBs.

Galaxy Z Flip6 offers a way to overcome that while providing a more engaging customer experience. Using Interpreter with Galaxy AI, for example, provides instant translations in multiple languages so your customers can feel heard.

Thanks to the innovative design of Galaxy Z Flip6, this AI feature becomes even more powerful. In FlexMode, for instance, translations can be displayed on both the FlexWindow and the main screen. This supports a more natural conversation whether you’re at a trade show, at a client site, or in your own office.

Since Interpreter with Galaxy AI offers fluency at your fingertips, Galaxy Z Flip6 lets you make a more compelling sales pitch, or convince existing customers to renew their contract for another term.

Galaxy Z Fold6 is equally helpful in driving revenue when you use features like Note Assist with Galaxy AI. It’s a way to instantly summarize, organize and provide highlights of everything you jot down during client conversations, so you know what to prioritize in terms of action items and follow-ups that could close your next deal.

2. Greater productivity through delegation

At a certain point, you won’t be able to juggle every sales, marketing and customer service issue on your own. A key part of growing an SMB is learning how to hand off these kinds of tasks to other members of your team. That doesn’t mean you have to be left in the dark about what’s going on. In fact, you may need to provide staff with on-the-spot coaching or advice, even when you’re far away.

Galaxy Z Flip6’s FlexWindow with Galaxy AI makes it easier to spot urgent notifications and updates, so you can stay on top of everything that’s going on. Even better, you can get suggestions on how to reply quickly based on the context of what your team members need. You can even send messages without opening your device and disrupting what you’re doing — like talking to prospective new customers.

If your leadership style is more hands-on, Galaxy Z Fold6 unfolds into a big screen that lets you run a videoconferencing or chat session while reviewing detailed documents like Excel or PowerPoint decks. As questions arise that your team can’t address, features like Circle to Search with Google make it easy to draw around words, images or other objects on screen to get the answers you need.

3. Faster creation of content that converts

You may not be as large as other players in your industry, but content is one of the best ways to compete with them. This could include using striking images on social media, posting a video explainer that speaks to common pain points, or posting store photos that entice more visitors. If only you were a professionally trained content creator, right?

Fortunately, Galaxy Z Flip6 offers FlexCam with Galaxy AI to perfectly frame whatever you’re trying to shoot. Then, by using Photo Assist with Galaxy AI, you can give these creative assets an even bigger polish before they’re used.

Photo Assist with Galaxy AI is also available on Galaxy Z Fold6, which means you can take advantage of its larger display to see more detail, fix imperfections, remove objects and enhance colors. Other Galaxy AI tools like Generative Edit might make some people believe you’ve hired an outside agency to develop your marketing assets.

4. Greater access to new business ideas and best practices

You may have heard AI applications need to be trained with huge datasets called large language models (LLMs) to provide insights. The reality is that there’s a lot you can do with AI to simply fine-tune the insights you capture on your own.

Think of all the meetings and events you might sit through in a given month and all the potential ideas they could inspire. Galaxy Z Fold6’s Transcript Assist with Galaxy AI feature can automatically transcribe and summarize your meetings. That way, you can glean what’s most important without writing down a thing and put any best practices you discover into action.

In other cases, you might encounter promising speakers at in-person or virtual events who deliver their talks in another language. Using Live Translate and Galaxy Buds3 Pro, you can learn valuable lessons from global experts.

5. Stronger security to overcome common AI concerns

Is AI safe? Can you trust it? These are reasonable worries with any game-changing technology, as are concerns that devices with AI baked in can break or be hit with a data breach.

Both Galaxy Z Fold6 and Galaxy Z Flip6 benefit from Samsung Knox, which offers defense-grade protection that is trusted by governments and large enterprises around the world. Knox protects both at the hardware and software level to provide business-friendly AI that’s safe from cyber threats. With programs like Galaxy Z Assurance, meanwhile, Galaxy Z Fold6 and Z Flip6 are covered for damages or defects with a one-time discounted screen replacement. Samsung Care+ for Business goes even further with flexible coverage options, hassle-free claims processing and real-time visibility into the status of device repairs.

Galaxy Z Fold6 and Z Flip6 offer plenty of additional features that make them go-to devices for SMBs. These include Microsoft integrations, Google Meet Live Sharing and the ability to store payment cards, digital IDs and more with Samsung Wallet.

In the meantime, AI innovations will continue to unfold — and using foldables may be the best way to experience them.

Find new ways to innovate, stay productive and collaborate with Samsung for business. Sign up for a Samsung Business Account to get exclusive offers such as volume pricing discounts, on Galaxy Z Fold6 and Galaxy Z Flip6 today.

¹Galaxy AI features by Samsung will be provided for free until the end of 2025 on supported Samsung Galaxy devices.