Continental Automotive Group is a family-owned business operating several dealerships in Texas. They’ve been growing their business for over 50 years thanks to exceptional customer service that goes far above the standard dealership experience. To see how smartphones in retail environments like Continental Automotive’s might lead to enhanced service and increased efficiencies across departments, we challenged their staff to get through the workday using only the Samsung Galaxy S7.
The challenge was a snap for solutions consultant Levi Lohrman. “I could do pretty much all of my job from the phone, which is amazing,” he says.
Smartphones in retail environments can do much to improve a customer’s experience with sales staff, but Continental Automotive found the Samsung Galaxy S7 to be useful even in more demanding use cases. From service department technicians to inventory specialists running around the lot in the hot Texas sun, Continental Automotive staff put the Galaxy S7 through its paces and found that its durability and multitasking power turbocharged their workday.
See what happened when Continental Automotive took the Galaxy S7 for a spin in the following video.
