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9 ways the connected truck is driving fleet efficiency

Thanks to the Electronic Logging Device (ELD) mandate, tablet computers are now in truck cabs — but the potential rewards for fleet operators extend far beyond avoiding a penalty.

Fleets can use the connectivity and computing power in their truck cabs to support applications and use cases that will improve business performance and increase customer satisfaction. Mobile devices can also drive down fleet costs in multiple ways, and with cost per mile averaging $1.38, shaving off a few pennies makes a fleet more competitive.

Here’s a look at nine ways to benefit from a connected truck using an ELD package with the rugged tablets.

Save Money With Optimal Routing

Intelligent navigation apps on dashboard-mounted tablets can save time and improve fuel efficiency. You can avoid traffic slowdowns and know the load is on the fastest route to its destination. If the truck has to change course, the navigation system will automatically recalculate to find the next shortest route.

More Efficient Dispatch

Digital hours of service (HOS) tracking tells dispatchers how much time drivers have, helping improve load planning and service quality. Real-time HOS updates logged and sent by mobile devices ensure drivers and dispatchers can make informed decisions together on whether it’s possible to complete a move in the available time.

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With this information, operators gain better visibility into their capacity, allowing them to accept loads from customers or brokers that need capacity for short lead-time runs. Better planning also means customers won’t be disappointed by a truck that can’t make an expected pickup or delivery because the driver ran out of time.

Conquer the Last Mile With One Device

Wireless devices equipped with purpose-built apps can be carried or mounted to complete a variety of tasks seamlessly. Drivers can capture electronic signatures for proof of delivery and transmit them immediately if necessary. Camera-equipped devices record images to verify product condition at delivery, reducing claims and customer disputes. For white glove deliveries, mobile devices store delivery, setup and assembly instructions for any product without the need for paper instructions.

Protect Data on Lost or Stolen Equipment

The Samsung Knox platform provides defense-grade security and tools for mobile device management (MDM) to safeguard sensitive fleet data. Any information stored on a device can be locked or wiped remotely, so there’s no need to return to the dispatch office. IT teams can manage Samsung mobile devices from anywhere, so drivers can stay on the road, while keeping data secure.

Multi-Purpose S Pen

Paired with a rugged tablet, the Samsung S Pen is perfect for capturing delivery signatures and quickly recording and transmitting notes to dispatch. Customers can use it to sign for electronic proof of delivery and for completing condition inspection forms. Drivers can use it to quickly jot down notes on order forms and other documents — particularly handy for gloved use.

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Enable Real-Time Shipment Notifications

Tablets with barcode scanning technology can capture and transmit freight tracking information in real-time, replacing a standalone scanning device. It’s as simple as taking a picture with the tablet. Customers and other designated parties will receive shipment notifications immediately, and drivers don’t need to carry another device to complete their tasks.

Enable More Proactive Maintenance

Avoid breakdowns by scheduling additional maintenance based on truck performance rather than dashboard alerts. With the ELD connected to the engine, the system tracks performance and can sense when engine efficiency may be dropping. Additional sensors can monitor brake and tire performance and other parameters. Trucks can be serviced based on real-time performance rather than a one-size-fits-all maintenance schedule or responding to a dashboard warning light. Proactive maintenance reduces costs and keeps trucks moving rather than being sidelined by a breakdown.

Target and Improve Poor Driver Habits

Mobile devices can monitor driving behavior like braking and acceleration to inform safety incentive programs and reduce maintenance costs. With an ELD solution, fleets can provide quantitative driver feedback to improve performance. The system tracks driving parameters such as time spent idling, rapid acceleration and hard braking. Managers can work with drivers to highlight best practices that result in reduced driving risks, improved fuel efficiency and lower wear and tear on equipment.

Save Time on Daily DVIRs

Digitizing Driver Vehicle Inspection Reports (DVIRs) means vital inspection information and photos can be captured with a few simple taps. Using mobile devices, drivers can conduct pre-trip and post-trip inspections and transmit any items they write up directly to the maintenance department. The system can automatically send reminders when maintenance is coming due. All the maintenance data remains visible to anyone using the system.

See what connected fleet solutions are available to help you meet company and driver needs. Learn more about how mobile devices can improve efficiency for fleets of all sizes with the infographic above, and take a deeper dive into the cost-savings benefits of in-cab mobile devices in this free white paper.

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Gary Wollenhaupt

Gary Wollenhaupt is a veteran of the transportation and logistics industry, with carrier-side experience in intermodal, rail and inland and ocean shipping verticals, managing corporate marketing and public policy initiatives. He's also worked as a reporter for a daily newspaper and in corporate and agency public relations. Follow Gary on Twitter: @gary_writes

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