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Public Safety

10 Reasons the Galaxy S10 is the Best Smartphone for Police Officer Productivity

Policing brings new challenges every day, and the job isn’t getting any easier. Public expectations continue to grow and staffing is often less than ideal. But smartphones have the power to expand operational capabilities and empower officers with rich data sources, regardless of assignment or proximity to a vehicle. Although most agencies have some degree of smartphone utilization, the devices are often limited to administrators or investigators and used for the most basic of phone/email tasks. That situation is changing, however, as forward-thinking police leaders realize the utility and improved efficiency that smartphones can provide.

Mission essential information, including photos, videos and detailed diagrams, can now be accessed on demand, without going through a dispatch center. However, it takes a powerful and capable smartphone to reliably handle large files while serving as a fully enabled computer-aided dispatch (CAD) device. The public safety environment is incredibly demanding, and you need a mobile solution that can support both edge-level decision making and a coordinated team response.

The new Samsung Galaxy S10 is offered in three models: the S10, S10e and S10+. They all offer incredible performance and user functionality. For agencies looking to embrace the concept of a connected officer, the Galaxy S10 smartphones make it happen with features that truly benefit law enforcement. Here is a rundown of the top 10:

1. Infinity Display

The Galaxy S10 features an expansive Infinity display with no margins at the top or bottom, maximizing space for viewing CAD and records management applications. Leveraging the latest-generation Dynamic AMOLED technology with Quad HD+ resolution, the S10 screen is razor-sharp and bright enough for comfortably viewing content in daylight. The screen sizes for the three S10 models are 5.8-in. for the S10e, 6.1-in. for the S10 and 6.4-in. for the S10+. With a thin, sleek design, the S10 devices fit easily in the pocket — even when equipped with a rugged protective case.

2. Battery Life

Battery life is maximized by the S10’s intelligent power management system, delivering all-day performance and squarely addressing one of the biggest concerns of public safety officers. When you do run low on power, you can skip the charging cable and enjoy the convenience of wireless charging. The S10 also has a new feature, Wireless PowerShare, that supports the wireless charging of Qi-compatible accessories or phones by placing them against the back of the S10.

3. Power, Performance and Storage

The S10 is one of the most powerful smartphones ever released, with a choice of 6GB or 8GB of RAM on the S10e, 8GB on the S10, and up to 12GB on the S10+. Storage capacity starts at 128GB for all three devices and goes up to 512GB on the S10 or 1TB on the S10+. With the option to expand memory further via a microSD card, officers will have plenty of room to record video and photos for evidence collection.

4. A Replacement for the In-Vehicle Laptop

The computing power of the S10 means you can replace your in-vehicle computer by using Samsung’s DeX technology along with a dedicated keyboard and display. Back at the station, the S10 and DeX can replace the traditional desktop computer as the computing device, making it possible to complete reports or perform administrative tasks with a traditional keyboard and monitor. This game-changing approach to computing means that a single device can fully support your computing needs in the field, in the vehicle and in the station. Not only does this increase efficiency, but a recent study by the Public Safety Network effectively demonstrated how agencies can save significant budget dollars by transitioning to a mobile-centric workforce.

5. True Field of View Camera

The S10’s remarkable camera capabilities enable you to take professional-quality images, and also give you the ability to choose the appropriate field of view to fit your need. The S10 and S10+ are both equipped with three rear-facing lenses that provide a choice between wide, ultra-wide and moderate-telephoto views. The S10e uses two lenses to capture images in either a wide or ultra-wide field of view.

All three versions of the S10 provide an aperture choice of f/1.5 or f/2.4 when using the wide view lens. This means you’ll be able to capture more detail in low light by using the f/1.5 aperture. The S10 also has superb video capture and can record in resolutions up to 4K UHD. This presents a great option when documenting a crime scene because individual 9.1MP still images can be produced at the same time as the video. Regardless of the scene you’re trying to document, the S10’s camera will get the job done.

6. Defense-Grade Security

Security is always an important consideration when it comes to using smartphones, especially when data that is subject to Criminal Justice Information System standards is being exchanged. The S10 continues the Galaxy tradition of incorporating defense-grade Knox platform security at the chip level. The Knox platform provides comprehensive security and device management protocols at the hardware, operating system and application layers to guard against lost or stolen devices, malware and potential data breaches.

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7. Ultrasonic Fingerprint ID

Biometric authentication provides a convenient and highly secure way of unlocking smartphones — and the S10 takes it one step further. The S10 and S10+ feature an innovative ultrasonic fingerprint sensor that is embedded in the phone’s display yet allows viewing of the full screen without impairment. The sensor uses ultrasonic waves to instantly map your finger, even when it’s damp or slightly oily. The ultrasonic approach also improves the recognition rate in bright sunlight and when operating in low temperatures. It’s also the first to receive biometric component certification from the FIDO Alliance. The smaller S10e employs a different method, using a capacitive sensor that is built into the power button on the right side.

8. FirstNet Certification

The S10 is FirstNet-certified, allowing authorized users to confidently access a dedicated public safety broadband network that provides priority access and preemption. FirstNet access assures reliable connectivity even when conventional cellular networks are overloaded.

9. Dedication to Public Safety

Samsung is committed to supporting you and your fellow officers by providing smartphones and other mobile solutions that improve information access, productivity and officer safety, regardless of your assignment. Samsung has partnered with leading public safety software vendors to develop applications that take full advantage of the mobile environment, including optimizing for Samsung DeX in-vehicle.

Many of those same industry partners are developing applications that support the latest in wearable technology, creating new opportunities for officers to work safer and smarter with a device that puts the power of a smartphone on your wrist.

10. Smart Switch

Regardless of the phone or operating system that you’re currently using, you can transition to the S10 without losing any of your contacts, calendar appointments, photos, videos or applications by using Samsung Smart Switch. It’s a quick and easy way to get your important content onto your new S10, and transfers can be made using your choice of USB cable, wireless or via a Mac or PC.

The sheer utility of the smartphone has already proven invaluable to law enforcement operations. If you have an existing smartphone program, the performance and power of the S10 can enhance your operational efficiency. If your agency is preparing to roll out a program, the Samsung Galaxy S10 is the smartphone that won’t let you down.

For an expanded discussion of mobile policing technology and DeX for law enforcement, read our free white paper, The Ultimate Law Enforcement Agency Guide to Going Mobile.

Posts By

Dale Stockton

Dale Stockton is a 32-year-veteran of law enforcement, having worked in all areas of police operations and retiring as a police captain from Carlsbad, California. He taught criminal justice classes for more than 20 years and is the former Editor-in-Chief of Law Officer Magazine and Stockton is the founder of Below 100, an award-winning officer-safety initiative designed to reduce police line-of-duty deaths and has been involved in the presentation of the program across North America. Stockton is an accomplished technology practitioner and has managed major technology projects for public safety including personnel-locate devices and license plate recognition systems.

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