Samsung VXT content management system (CMS) helps quick service restaurant (QSR) owners and franchisees meet patrons’ ever-changing needs by enabling remote access to their Samsung outdoor digital displays. Restaurants can use the CMS to update screen settings, troubleshoot issues, and proactively monitor the screens. The license offers increased flexibility for employees and property managers so they can access and manage their display network at any time — even when they’re off-site.
Real-time versatility
Samsung VXT is a central service solution providing remote management and device monitoring with maximum versatility. Users can access the solution via a mobile phone, tablet or computer to update their settings from home, on the move or on the property. With VXT Server, QSR franchise owners, for example, can use the enhanced, multiscreen remote control to easily manage devices and diagnose any issues at multiple locations — all from a single platform. The intuitive mirroring interface allows display network managers to view the content as if they were standing in front of the display. Users can also troubleshoot through the CMS if their displays stop functioning properly.
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Many brands have multiple locations locally, regionally and nationally. This software makes digital menu management easy by allowing device management of all outdoor displays at each individual location to fit their current needs. Samsung VXT CMS works with existing management software to provide an overview of the hardware and content. It includes cloud hosting, 24/7 support by Samsung NOC and proactive monitoring alerts to increase awareness of when displays lose connectivity, turn off a certain function or disrupt the content being showcased.
Streamline operations
“Our remote management solution helps our customers streamline their operations and increase their flexibility by allowing them to dynamically update their Samsung outdoor signage,” says Sara Grofcsik, executive director of US Sales at Samsung. “With robust device monitoring, our remote management solution can detect over 40 hardware errors within a network, identify the cause and remedy the issue without the need for a service call.”
Samsung continues to expand its offerings to better service its customers and their shifting needs. Licenses are already being leveraged by existing customers such as Pizza Hut and Smoothie King, keeping their displays working at full capacity at all times. The widespread availability of VXT CMS demonstrates the support Samsung gives to its existing and potential customers by bringing ease to their day-to-day tasks.
Remote management supported by content creation
While a CMS simplifies device management, outdoor digital signage integrated with Samsung VXT CMS allows restaurants and QSR locations to share up-to-date information with customers driving by the property.
Another feature, VXT Author, provides users with simplified content creation tools for web content creation. On-screen content is more personalized than ever — with custom fonts, built-in templates, clip art and dynamic visual effects such as snow, rain and confetti. Author doesn’t require any coding, either; instead, users have direct access to a wide range of embedded web components that make it easier to use widgets and upload custom elements without needing to understand HTML, JavaScript or CSS.
With these intuitive functions and features in the VXT digital signage CMS, QSR owners and franchisees can create more timely, visually appealing content to attract and engage more customers. By using this on-screen content to promote limited-time offers and add-ons, restaurants can ultimately boost sales. To learn more about VXT and get started today, visit vxt.samsung.com.
Sign up for a VXT free trial here. And learn more about how QSRs can improve their bottom line with tech in this free white paper.
