How a Samsung device fleet simplifies IT management and reduces costs

Excellence in B2B IT management is a core ingredient in an organization’s overall growth and success. It’s a goal that can be successfully pursued by teams of any size, but getting there boils down to all parties rowing in the same direction toward a common goal. In IT, this means empowering employees to work with new technologies quickly and easily, driving operational efficiencies that reduce unnecessary spending and safeguarding data from misuse and theft.

Until recently, mobile devices often worked against these goals, creating a patchwork of platforms, systems, security levels and applications. Fortunately, IT managers are learning that delivering on these objectives starts with identifying and investing in the best mobile devices for the job. Mobile devices need to equip teams with the tools to do their best work. And a unified approach through device fleet IT solutions ensures everyone is in the same boat, streamlining processes and workflows while keeping everyone protected from threats.

With mobile devices such as the latest Samsung Galaxy Z Fold7 and Samsung Galaxy Z Flip7, Samsung provides the means for IT managers to achieve these goals. A unified, efficient and streamlined system saves costs, too, whether in the short term by speeding the sharing of files and ideas, or in the long term by protecting against hacks, scams and other security issues that can harm a brand image and lose customers.

Making the shift to IT management simplification starts with choosing applications and services that allow you to:

Streamline deployment

When organizations invest in foldables like Galaxy Z Fold7 and Galaxy Z Flip7 for business purposes, getting them in the field is more than a matter of handing out devices to employees. IT teams need to configure them with specific work applications, set them up with all the appropriate policies and provide access credentials.

These tasks become more challenging the more devices you’re deploying at once, especially if you’re working with decentralized teams who may not all be in the office at the same time. Rather than have boxes sit in a cubicle drawer, employees should be able to put their devices into action immediately upon receipt.

Solutions like Knox Mobile Enrollment are ideal for these challenges because it allows IT departments to do everything from preloading serial numbers and setting up user profiles to authenticating devices via Knox Manage. Given that Knox Mobile Enrollment runs in the cloud, all this can be done remotely, with policies pushed over-the-air directly to each employee.

Strengthen security

Even once all mobile devices have been deployed, IT departments need to remain vigilant for potential threats, such as malware, bots and brute force attacks. This makes locking devices with strong passwords down essential. However, the stronger these are, the more likely they can easily get lost or forgotten by employees. This not only increases risk but also frustration, for example, when field technicians share devices and pass them on when their shifts end.

Fortunately, there are ways to provide password-free logins while maintaining the highest possible levels of data protection. Take Knox Authentication Manager, an app for shared Samsung devices that provides login alternatives for Galaxy Z Fold7, Galaxy Z Flip7 and other Samsung devices using multiuser facial recognition. Best of all, Knox Authentication Manager can easily integrate with existing IT systems and work over Wi-Fi to verify credentials or complete the multifactor authentication. This can be combined with Knox Vault to prevent physical and remote access to data.

Cut operational expenses

Even brief periods of device downtime can turn into lost dollars. Yet, IT departments oftentimes lack enough people to dispatch team members to help employees who run into a device issue out of office. Even when they’re nearby and can bring devices in, many repair services come with costly shipping charges, and there’s little way to know when fixes will be done.

Employees don’t have to wait for help when IT teams are equipped with solutions like Knox Remote Support, one of Knox Suite’s comprehensive, cloud-based tools. The solution makes it easy to troubleshoot devices like Galaxy Z Fold7 or Galaxy Z Flip7 in real time, or simply view device screens to diagnose and guide team members through resolving their tech issues.

When a device gets broken and needs more specialized attention, services like Samsung Care+ for Business provide IT departments with a hassle-free claims process and a dashboard to stay on top of when devices will be repaired. Care+ for Business also offers “stackable” coverage that gives organizations more flexibility in getting the level of protection they need, including against accidental loss and theft.

A tighter ship

For mariners of yore, a tighter ship meant a better chance at success. That’s because all hands were operating together in a unified way. The same goes for your device fleet and business IT efficiency. The more united it is, the stronger it becomes. That matters more than ever, as mobile workforces transform the way business operates and people collaborate. Smart IT management for mobile devices is no longer a bonus, but a necessity that pays long-term dividends, especially when it’s backed by Samsung business devices.

Explore the full range of Galaxy mobile devices to learn more about how they can enhance IT management. And make sure to contact a Samsung Business expert today.