Posts by

Craig Guillot

Craig Guillot is a business journalist and custom content producer with nearly 15 years of experience, specializing in the retail industry. His work has appeared in such publications as Wall Street Journal, Entrepreneur, CNNMoney.com, Washington Post, Chief Executive and Bankrate.com. Follow Craig on Twitter: @cguillot

Buffalo Wings & Rings Improves Customer Service, Reduces Wait Times and Speeds Turnover With Smartwatches [CASE STUDY]

Buffalo Wings & Rings restaurant in Mason, Ohio deployed a smartwatch solution powered by the Hipaax TaskWatch platform to boost employee efficiency. This case study outlines how using the smartwatches improved their table turnover ratio while increasing overall customer satisfaction. Continue reading Buffalo Wings & Rings Improves Customer Service, Reduces Wait Times and Speeds Turnover With Smartwatches [CASE STUDY]