Research shows branches will be instrumental to the bank of the future. Follow one customer's journey through the omnichannel experience.
Posts By Julie Godfrey
At the recent Gartner ITxPo Symposium, I shared how retail banks can apply innovation to transform the customer experience.
Now that mobile banking technology has found its legs, it's time for banks to refocus on their branches.
Banking's digital revolution isn't over, it's just moving to the branch. Here are three pillars of a consultative branch banking experience.