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Patient pain management has gotten much easier for Southern Hills Hospital, a premier Las Vegas, Nevada medical facility, thanks to its implementation of technology from AccendoWave combined with Samsung Galaxy tablets. The cutting-edge solution collects patient feedback on pain, and provides games, music, video clips and full-length movies from DIRECTV to help keep patients occupied. So far, the solution has yielded results that reflect notable improvements in the patient experience.
Out of the nearly 1,000 Southern Hills patients who used the technology, 90 percent of survey respondents enjoyed using it; 81 percent said it improved their comfort level; 77 percent felt it accurately understood their level of discomfort; and 87 percent reported that they enjoyed the content they were shown.
The following case study delves into the initial need Southern Hills was faced with — finding a way to accurately measure and proactively address patient pain and discomfort. It also outlines how Samsung Galaxy tablets — modified for this specific deployment using the Samsung Knox Custom Toolkit — were implemented as the core delivery method for the AccendoWave technology.
Read the case study below for more information on how the AccendoWave and Samsung solution improved the patient experience at Southern Hills.