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2-in-1s: Advancing Retail’s Mobile Workforce

Even when a retailer does most of its business out of a brick-and-mortar location, it still needs a well-outfitted mobile workforce to reach peak productivity. Store managers are too often stuck behind a desk working on a desktop PC or heavy laptop, but need a lighter tablet device to get out onto the shop floor. Sales associates, on the other hand, are often armed with tablets for point-of-sale or clienteling applications, but would benefit from a laptop for catching up on productivity tasks during quiet periods.

The solution is 2-in-1 devices, which provide the versatility that retail’s mobile workforce needs to meet the needs of today’s customer. These devices provide the mobility of a tablet, are light and easy to move from behind the counter out to the sales floor to engage with a customer, provide quick access to store and warehouse inventory and information about product specs. The 2-in-1 devices also provide the power and ease of use of notebooks, which are better for managerial tasks that many of today’s sales associates perform, including composing and editing documents and updating spreadsheets.

Read the infographic below to learn how 2-in-1s can perform double duty for retailers.


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Phil Britt

Phil Britt is an experienced journalist who has covered various aspects of retail and business, including technology, multichannel strategies, collections, payments and supply chain issues for various national publications and websites for more than 20 years. He closely follows developments in the digital economy and the shifts in retail strategies as millennial purchasing power and influence supplant that of baby boomers.

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