How to create a mobile-first hospital

Get your free guide to modernizing clinical communications with smartphones.

Download Now

Are Physicians Ready to Go Mobile-Only?

You’ve heard it said that the whole workforce has gone mobile. It’s just the way people today communicate with coworkers, find the information they need and work productively wherever they go. But how true is that within the medical profession?

Physician technology is still far behind the curve. It’s a little alarming to consider this, given that quick access to information can be a matter of life and death.

Despite the push for “meaningful use” of electronic health records (EHR), physicians are still reliant on printed files or a photographic memory when they engage with patients at many hospitals and clinics. And when physicians need to access or update the EHR, they have to walk from the patient’s room to a nursing station to enter notes, write prescriptions or sign discharge papers.

This is not only inconvenient and time consuming for the doctor — it means the patient ultimately gets less time with their physician. So why is healthcare tech lagging?

Lack of Platform Standardization Creates Tech Challenges

It’s not that hospitals haven’t tried to increase mobile access — it’s that no model has stuck yet. This is largely because many hospitals have taken a bring your own device (BYOD) approach to mobile, which is notoriously challenging to secure and manage on an ongoing basis, especially for such a heavily regulated industry. Add to that healthcare organizations’ propensity for working with multiple software vendors who may offer different functionality for different operating systems (and different update schedules), and it becomes a little more clear why physician mobility has yet to find its feet.

For healthcare mobility to truly hit its stride, hospitals need to institute smart, adaptable mobile solutions that address the entire physician workflow. With Samsung DeX, we think we have the answer.

Imagining the Mobile-Only Future

Picture a doctor who makes her rounds with a hospital-issued Samsung Galaxy Note10 — or the hyperfast Note10+ 5G — with the S Pen. Like other Samsung smartphones, the Note10 features the HIPAA-ready Samsung Knox security platform built in from the chip up to protect against intrusion, malware and other malicious threats.

When she enters a patient’s room, the doctor greets the patient and uses her phone to scan the patient’s wristband, bringing up his health records. She connects her phone via HDMI to the room’s LCD display, which doubles as a patient entertainment center.

How to Create a Mobile-First Hospital

icon of a document
White Paper

Get your free guide to modernizing clinical communications with smartphones. Download Now

She and the patient review the doctor’s findings, examining anatomy charts and x-ray images. If the patient has questions, she can access online medical resources to help further illustrate the procedure. The desktop computing experience enabling this consultation is powered entirely from her phone. Using the Galaxy Note10, this process is faster and more secure than ever.

As the doctor performs the examination and interviews the patient about current symptoms, she’s able to take notes, record her assessment and issue prescriptions from the room using her S Pen, even while simultaneously showing medical information to the patient on the monitor. In the past, she would have had to head down the hall to the nurse’s station to perform some of these tasks, taking her away from the patient and their family. Now she can stay in the room and answer questions as she works.

When she’s finished, she can disconnect her smartphone and move directly on to the next patient’s room. Despite spending extra time with the first patient, she’s still ahead of schedule compared with the old approach and may be able to see a couple of extra patients during her shift.

After completing her rounds, she’ll continue to use her smartphone for administrative tasks, docking it to a monitor, keyboard and mouse at the nurse’s station to answer emails, complete discharge papers and consult with colleagues.

Making Smarter Physician Workflows a Reality

This scenario is not as futuristic as it sounds — it’s all possible today with the power of a Galaxy smartphone and the DeX platform. This combination turns any place into a workspace. Unlike other mobile strategies, this is not treating mobile as an “add-on” that lets you do some tasks but not others. It’s not about adding more endpoints that IT will have to manage. It’s about harnessing the revolutionary power of today’s smartphones to power the entire clinical workflow and dramatically simplify hospital IT.

For hospitals to achieve it, they’ll need to move beyond BYOD and commit more fully to mobile devices and applications. They’ll need to look carefully at their existing IT infrastructure, reach a consensus on their mobile goals and plan a phased rollout.

The mobile revolution may be well underway in other industries, but healthcare’s transformation is still to come. With the Note10 and Samsung DeX, your organization can lead the charge.

Learn more about transitioning to a mobile future with DeX in our free white paper. See how TigerConnect is helping hospitals take clinical communications into the mobile era in this short video.

Posts By

Jerry Berger

Jerry Berger has over 20 years of experience in the healthcare IT space. He is currently the senior manager for healthcare solutions at Samsung Electronics America, where he markets mobility and wearable solutions to hospitals, long-term care and consumer health organizations. Prior to his current role, Jerry worked for Siemens Healthcare and marketed healthcare analytics and value-added services to acute care hospitals. Follow Jerry on Twitter: @JerryBerger15

View more posts by Jerry Berger