AI in insurance could improve claims processing, but finding a balance between innovation and due diligence is key.
Insurance transparency is essential for attracting and retaining customers. Learn why it matters and how to enable it.
Human connections with customers have never been more important. By leading with empathy, agents can ensure clients feel valued.
With user-friendly apps and games, banks can help to increase financial literacy in teens and college students.
In the next era of digital transformation in banking, banks must untether employees to better engage customers.
Financial firms can make sustainable changes by reassessing the technology and digital solutions they use.
Working in wealth management has always been a balancing act between tasks like financial planning, providing investment advisory services and monitoring portfolios. As client
Enter a day in the life, and learn how a wealth manager can boost productivity with Galaxy Z Fold5 and Galaxy Tab S9.
With a curved widescreen monitor, a finance professional can see every metric at the same time — and finish their workday with happier eyes, neck and shoulders.
At the 2019 CET Conference in Washington, D.C., Samsung showcased 5G and smart solutions powering innovation across the financial industry.
Research shows branches will be instrumental to the bank of the future. Follow one customer's journey through the omnichannel experience.
At the recent Gartner ITxPo Symposium, I shared how retail banks can apply innovation to transform the customer experience.
Today's biometric authentication tools offer enhanced security and a streamlined experience that will shape the future of banking.
Now that mobile banking technology has found its legs, it's time for banks to refocus on their branches.
The bank of the future will marry human conversation with digital banking technology to win over the mobile-first generation.
In this News Insight, American Banker looks at the disparity between what consumers want and what bankers think they want.
Branches are still relevant for banks in the digital age as they complement mobile banking and enhance the digital journey.
In this News Insight, the National Law Review looks at how AI is set to reshape wealth management.
Will the branch survive the future of banking? Only by effectively integrating the right banking technology into customer service.