Back-office Upgrades Key to Customer-focused Banking, Survey Finds
In this News Insight, American Banker highlights how legacy IT systems remain a barrier to a better branch banking experience.
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In this News Insight, American Banker highlights how legacy IT systems remain a barrier to a better branch banking experience.
Mountain America Credit Union is a full-service financial institution that wanted to transform the member experience at its branches. As members increasingly conducted simple transactions online and on mobile devices, Mountain America branches wanted to transform into an “open concept” venue, where employees and members could easily discuss and plan more complex financial services.Mountain America partnered with Samsung and RevelTV, a digital signage and video content integrator, to create a compelling visual experience that aligned with the branch’s transformation initiative.
In this News Insight, American Banker looks at the potential for blockchain distributed ledger technology to prevent falsification of transactions.
To stay competitive, banks are taking advice from the retail sector and integrating new technology in the branch.
As banking tech evolves, institutions are seeing that consumers access finances through multiple touch points, reiterating the need for unified commerce.
Banks are replacing traditional desktops with VDIs. Samsung Dex's cross-platform functionality makes it a natural choice for the future of mobile finance.
In banking and wealth management, gamification is a key strategy for getting customers engaged in their financial health.
From wearables to IoT, banks are capitalizing on digital trends to enhance efficiency and improve the customer experience.
This white paper outlines short- and long-term opportunities for retail banks to transform brick-and-mortar branch experiences with innovative technology.
With more and more services available online, banks must think of innovative ways to make interactions in their brick-and-mortar locations more meaningful.