One Canadian regional police department is improving officers’ information access and reducing IT costs by moving towards a mobile-first communications future with BlackBerry and Samsung.

Waterloo Regional Police, based in Cambridge, Ontario, is using BlackBerry’s Unified Endpoint Manager (UEM) and Samsung Galaxy smartphones to connect department officers securely and cost-effectively. The UEM provides secure device management, while the Samsung smartphones incorporate Samsung Knox to ensure security at the device level.

Waterloo Police Chief Bryan M. Larkin says the BlackBerry/Samsung partnership provides the end-to-end security that law enforcement communications require.

The department is also exploring the potential of Samsung DeX to provide desktop computing capabilities powered by their Galaxy smartphones in order to access computer-aided dispatch in the vehicle. “Samsung is the natural choice,” Larkin explains in this BlackBerry case study video. “It integrates with our computer-aided dispatch system and our records management system and gives us the ability to look to the future with DeX. We are very exciting about the potential DeX has to replace PCs and desktops.”

Using DeX in police vehicles is changing the way Waterloo approaches mobile computing and communications, and creating the potential for excellent long-term ROI, the chief explained.

Plan and implement a mobile initiative at your agency with this practical roadmap.