A new use for high-performance digital signage is emerging that will transform modern control room design: LED video walls. This latest visual technology improves safety and security, as well as rescue and response times during local, regional or even global crises.

Government agencies are increasingly incorporating video walls into their command and control centers, the information hubs of emergency response teams.

Command and control centers monitor crisis situations, dispatch response teams and coordinate those teams’ efforts. They also organize critical ongoing activities such as air traffic and manufacturing. In applications like military and homeland security, command centers enable tactical operations and threat assessment, and law enforcement and public safety agencies frequently use command and control centers for security and surveillance. Having high-functioning, efficient control rooms is critical to their operations’ success and the safety of the population at large.

Control rooms rely on accurate, uninterrupted and uncompromised visuals — and that’s where video walls, like The Wall from Samsung, can make a world of difference.

Video walls ensure 24/7 operation

To perform a range of emergency response functions, command and control operators need to meet a range of technological thresholds. They need critical information displayed rapidly and continuously, in an easily digestible format. And the supporting information systems need to be readily available, flexible and responsive. The latest solutions in high-performance display technology fulfill these criteria.

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Command and control centers also need ongoing access to multiple information streams. It isn’t enough to hear from just one responder at one time, or to view a video from a single vantage point. Samsung’s video walls connect audio, video and other data streams drawn from across the incident, giving responders critical, comprehensive insight into an evolving situation — in real time.

Even in noncrisis streams, control room operators need to keep watch, with constant vigilance. This requires a number of technical capabilities. Samsung’s video wall solutions feature sophisticated cooling, which enables 24/7 operation. And with picture-by-picture functionality, operators can view up to four content feeds at once. With extremely narrow bezel-to-bezel widths, The Wall creates visuals that are virtually seamless.

Scaling The Wall

The Wall has changed how seamless LED technology interacts with viewers, thanks to the unprecedented technology behind the screen and its stunning, realistic visuals.

Here’s why The Wall stands alone:

  • Secure and TAA-compliant: Government and federal organizations bound by strict security regulations can operate with peace of mind with The Wall, which is TAA-compliant. The Wall also comes with Samsung Knox — a defense-grade security platform — built in from the chip up, so you can rest assured your organization’s data will always be protected.
  • 24/7 performance: In the modern control room, maximum uptime is often a matter of life or death. Disaster can strike at any moment, but The Wall features remote power operability, so even in unstable environmental situations, the command and control team can continue working uninterrupted.
  • Detail and clarity: Millions of bright, microscopic LED lights combine to create crisp, precise visuals. With more accurate displays, command and control teams can take in the entire context of the situation at hand and make better-informed decisions.
  • Optimal viewing: AI algorithms and computing are built into The Wall’s display control system. This technology analyzes and adapts lower-resolution content in real time by populating additional pixels as needed. No matter the resolution, all on-screen visuals are enhanced to look sharp and clean, eliminating ambiguity for visuals that inform fundamental operations.
  • True black: The Wall features Samsung’s Black Seal technology, which seals the pixels around a deep black background. Viewers get greater contrast and fewer reflections, which supports fast, efficient decision making. No longer do command and control centers have to be confined to dark rooms with minimal lighting and closed blinds. Even with the sun shining directly on The Wall, every detail is visible.
  • Long lifespan: On most direct view LED displays, the modular LEDs are exposed and at risk of damage from impact, moisture or static shock. The Wall is built to be resistant to all of that, and its design disperses heat to keep it cool and prevent overheating. If someone — or something — bumps into it, there’s no risk of damage and ensuing downtime, which can be dangerous for control centers that require 24/7 operation. The Wall is a durable technology that command and control centers can depend on without worry.
  • Ultimate flexibility: Not all command and control centers are built the same. Fortunately, The Wall can be customized to any size or shape, even wrapping around corners. To simplify the design and installation process, Samsung offers turnkey service and support. It’s easier than ever to configure The Wall exactly how you need it, lowering installation costs and reducing the need for on-site calibration.

The necessity of supplemental monitors

A video wall isn’t the only necessary technology in a command and control room. Operators require individual TAA-compliant monitors for a micro view of data points, indicators and messaging, and that visual information must be displayed with accurate colors. HDR10 and color reproduction technology in Samsung’s S Series monitors (S6, S7 and S8 Series) produces more than 1 billion colors in high contrast. Complemented with Flicker Free Technology, the S Series protects the eyes so operators can work long hours with minimal eye strain.

Widescreen monitors or multiple monitors daisy chained together allow operators to multitask and keep up with ever-changing information. Samsung’s CJ890 Series monitors have a built-in KVM switch, which lets operators use keyboard shortcuts to control multiple sources and toggle between apps for enhanced efficiency. A KVM switch and USB-C connectivity also remove the risks from fail-prone peripheral devices that may cause downtime and increase the workload for IT support staff.

Seamless technological integration

Today’s video walls integrate easily with a range of devices and data sources. The exponential growth of internet-connected devices has profound consequences for control centers. Just as video walls have taken control centers to a whole new level, the internet of things (IoT) has expanded this technology’s use cases.

Today’s dynamic, vital, real-time content is increasingly being generated by internet-connected feeds rather than agents and responders in the field. Smart, connected devices of all types are providing critical information and data that can be pulled directly into a digital display. Networked sensors no longer have to wait for directions.

Once operators have defined the video scheme, the sensor feeds can auto-populate their assigned fields — delivering faster, more accurate information than has ever been possible. When events happen, sensors, cameras and other connected devices can move information in seconds, delivering content in whatever form the operator deems most helpful.

With technological advancements — and the readiness to embrace widespread connectivity — high-performance displays are positioned as the next measure of excellence in command and control centers. For their operators, these advances can be the difference between life and death.

Learn more about more potential use cases for video walls and display technology in the command and control room with Samsung’s free guide. Or, if a video wall doesn’t fit your budget right now, explore Samsung’s innovative range of smaller digital displays.

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A global leader in enterprise mobility and information technology, Samsung offers a diverse portfolio of business technologies from smartphones, wearables, tablets and PCs, to digital displays and storage solutions. We are committed to putting the business customer at the core of everything we do, serving diverse industries including education, finance, government, healthcare, hospitality, public safety, retail and transportation. Follow Samsung for Business on Twitter: @SamsungBizUSA

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